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Legal and privacy

Privacy Policy

Effective August 29, 2026. This policy describes how HVACRepairDispatch.com handles information generated when people use the website and its call-first features.

01

Information collected by the website

The site may record limited technical and referral information such as page path, device category, referrer, campaign parameters, and call-button click events. A privacy-preserving daily hash may be used for abuse prevention and rate limiting rather than storing a raw IP address in call-click analytics.

02

Telephone calls

Clicking a telephone link opens the phone function on the user’s device. The website records the call-button click but does not treat a click as proof that a call connected, qualified, or resulted in service. A telephone provider or independent service provider may process call information under its own practices.

03

How information is used

Website data may be used to operate and secure the site, understand which pages and call buttons are useful, diagnose technical problems, prevent abuse, and improve content and user experience.

04

Sharing and service providers

Technical service providers may process information needed to host, secure, analyze, or operate the website. If a repair call is connected to an independent provider, that provider is responsible for its own handling of information received during the call.

05

Retention and choices

Call-click analytics are intended to be retained only for the period configured in the site’s privacy settings. Users may contact the site operator through the published contact method for privacy questions or requests that apply under relevant law.

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